Selecting sounds

Service Desk gives you feedback at different moments. For example, when the connection to Service Desk is opened or when an item is assigned to you.

To select a sound for feedback:

Choose Options from the Tools menu.
Click the Sounds tab.
In the Sounds tab page, select an event for which you want audible feedback.
To give the event a sound, click Browse in the Sound area to locate and open a sound file or select a sound from the Name list.
To remove the sound from the event, clear the Name field.

NOTE:

After you selected the sound, you must turn on the sounds.
To produce the sounds, your computer must be fitted with a sound card.

Related topics

Turning on or off sounds
Setting up the alerting icon and sound

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