Changing the format of date and time fields in forms
You can select the type of date, time, and date-time format that
is displayed in Service Desk forms. For date and time fields, you
can select the short, medium, or long format. For combined
date-time fields, you can select any combination of short, medium,
or long date and time formats (such as "Medium Date, Long Time").
The changes you make do not affect other users. Before you select
the required formats, you should change
the format of date fields to define the short, medium and long
date formats, and you should change the
format of time fields to define the short, medium and long time
formats.
To change the format of date and time fields in forms:
Choose Options from the Tools
menu.
Click the Form formats tab.
In the Date and Time Format in Forms area,
select the required format types:
For date and time fields, you can select the short, medium, or
long format.
For date-time fields, you can select any combination of short,
medium, or long date and time formats.
Click Apply to apply the changes and leave the
dialog box open, or click OK to apply the changes
and close the dialog box. Alternatively, click
Cancel to cancel the changes.